New contact routing

Reach the Moonflex Solutions Contact Desk

Use the route below that matches your request. Support is handled through dedicated Moonflex domain mailboxes and clear request categories.

Send Request desk@moonflex.solutions
Contact details

Moonflex Solutions Request Routes

All contact information below is specific to Moonflex Solutions and organized by request type.

Desk

Client Desk

Email: desk@moonflex.solutions

Use for: onboarding, portfolio review setup, access requests, and routing questions.

Hours: Monday-Friday, 09:00-18:00 CET.

Help

Platform Support

Email: support@moonflex.solutions

Use for: login issues, dashboard questions, form errors, and saved review notes.

Response: normally within one business day.

Data

Privacy Requests

Email: privacy@moonflex.solutions

Use for: access, correction, deletion, consent questions, and data handling requests.

Note: include the email address used in your request.

Legal

Legal and Terms

Email: legal@moonflex.solutions

Use for: terms questions, notices, content concerns, and compliance-related messages.

Partnerships: partners@moonflex.solutions

Before You Send a Request

1
Add the topic
Mention whether this is onboarding, support, privacy, legal, or partnership routing.
2
Use the same email
Use the email tied to your Moonflex request so the desk can match your record.
3
Do not send passwords
Moonflex Solutions will never ask for account passwords, exchange logins, or card numbers.