How Moonflex Solutions Handles Your Data

1. Information We Collect

Moonflex Solutions may collect contact details submitted through forms, support messages, review topics, optional phone or messenger details, browser information, IP address, and basic usage data needed to operate the website.

2. Portfolio Review Notes

If you send portfolio context, risk questions, watchlist notes, or planning goals, that information is used to route and organize your request. Do not send passwords, exchange credentials, private keys, card numbers, or documents that are not required for support.

3. How We Use Data

Data is used to respond to requests, provide onboarding support, maintain website security, improve page performance, prevent abuse, and keep a record of submitted forms.

4. Cookies and Technical Logs

The website may use basic cookies, server logs, and campaign parameters to understand visits, route traffic, and protect the service. Browser settings can limit some cookies, although parts of the site may behave differently.

5. Sharing

Moonflex Solutions does not sell submitted contact details. Data may be shared with service providers only when needed for hosting, security, message delivery, analytics, or legal compliance.

6. Retention

Form requests and support records are kept only as long as needed for support, security, legal, and operational purposes. Older request records may be removed or anonymized.

7. Your Choices

You can request access, correction, deletion, or limitation of personal data by contacting privacy@moonflex.solutions. Include the email address used in your original request so the record can be found.

8. Security

Moonflex Solutions uses reasonable technical and organizational safeguards for submitted data. No internet service can promise absolute security, so sensitive credentials should never be sent through forms or email.

9. Contact

Privacy requests: privacy@moonflex.solutions. General support: support@moonflex.solutions. Client desk: desk@moonflex.solutions.